• Posted 539 Days ago
• Guwahati - Assam
• 4
• 0-1 years

Description

Receiving inbound calls for the Sarathi 104 Health Information Helpline.

Piramal Foundation’s vision is to transform Health, Education, Water and social sector ecosystems through partnerships,

high impact solutions and thought leadership. We have a presence in 27 Indian states and 2 Union Territories. Our approach to address these deep-rooted barriers:

 

• Partnerships approach to draw additional resources, a vast pool of diverse expertise, and innovations to tackle a social sector problem at scale
• Platform approach to influence systemic transformation through an alliance of partners for “scalable learning” by leveraging a pool of diverse resources to address a single problem with speed

Digital Bharat Collaborative (DBC), a part of Piramal Foundation, supports the government to transform the public healthcare system by building a robust digital delivery platform that ensures availability and accessibility of quality healthcare for all. Through this, we seek to enhance experiences of citizens in accessing government health services at the last mile.

This role will be responsible for but not limited to the following:

 

• Receiving inbound calls for the Sarathi 104 Health Information
• Understanding Beneficiary Requirements and adhering to operational protocols with 100% accuracy. Assessing the clinical condition of the customer.
• Adherence to Attendance & Punctuality

Qualifications:

• ANM

 

Experience required:

• 0-1 Years of Experience
• Local candidates will be given

 

Essential Skills:

• Good Communication Skills
• MS Excel and Power Point
• Counselling Skills
• Flexibility to work in all shifts
• Computer Knowledge
• Time Management