• Posted 539 Days ago
• Patna - Bihar
• 1
• 0-1 years

Description

Receiving Calls and answering them as per defined protocol.

Piramal Foundation’s vision is to transform Health, Education, Water and social sector ecosystems through partnerships,

high impact solutions and thought leadership. We have a presence in 27 Indian states and 2 Union Territories. Our approach to address these deep-rooted barriers:

 

• Partnerships approach to draw additional resources, a vast pool of diverse expertise, and innovations to tackle a social sector problem at scale
• Platform approach to influence systemic transformation through an alliance of partners for “scalable learning” by leveraging a pool of diverse resources to address a single problem with speed

 

Digital Bharat Collaborative (DBC), a part of Piramal Foundation, supports the government to transform the public healthcare system by building a robust digital delivery platform that ensures availability and accessibility of quality healthcare for all. Through this, we seek to enhance experiences of citizens in accessing government health services at the last mile.

 

This role will be responsible for but not limited to the following:

• Receiving Calls and answering them as per defined
• Maintaining and following all the quality
• Flexible to work in all the shifts
• Advice given to callers should be only based on the information given in the application following the protocol of algorithms and disease summary
• All emergency calls will have to be transferred to medical
• Adherence to all company policy and procedures

Qualifications:

• B Pharma/D Pharma/BSC Nursing/GNM

 

Experience required:

• 0-1 Years of Experience
• Local candidates will be given preference.

 

Essential Skills:

• Good Computer Knowledge
• Time Management
• Technical Knowledge
• Motivational Skills

Functions Key Skills