Public Private Partnerships
Sanjeevani
The Village Health Outreach Program Sanjeevani, a Government of Assam program, supervised by National Health Mission, Assam and operated by us, has enabled early identification of diseases, screening, referrals, follow-up and free medicines for effective chronic disease management.
80 Mobile Medical Units are functioning in all 30 districts of Assam as part of a once-a-month, fixed date outreach initiative that is a pathway to converged health services in villages. All MMUs are equipped with telemedicine services for Hypertension and Diabetes. Each MMU has a Registration & Measurement Officer, Lab Technician, Pharmacist, General Nurse & Midwife and a Pilot.
Post the screening, beneficiaries are referred to the nearest Primary Heath Centre for confirmation, prescription and commencement of treatment.
Touching lives
30 districts of Assam.
SARATHI 104 Health Information Helpline
Assam is the 15th largest state in India by population and faces a plethora of health challenges, one being a shortage of Community Health Centres as well as health specialists. Distances to the nearest public health facility are also comparatively high. This is compounded by a rugged and hilly terrain, making geographic access to healthcare especially challenging. Assam’s key health indicators fall significantly short of Indian national averages. Therefore, it was imperative to make a quality round the clock health care service accessible to the rural populace of Assam.
Through the SARATHI 104 Health Information Helpline (HIHL), which is a toll-free call centre, we have significantly reduced the minor ailment load on the public health system by providing information on minor ailments to people. This state-of-the-art, round-the clock and free of cost health helpline is staffed with highly trained paramedics, counselors and doctors and equipped with PSMRI’s algorithm and disease summary software. Sarathi 104 provides medically validated advice, counseling services, directory information and a platform through which callers can lodge service complaints against public healthcare providers. This Integrated Call Centre also has the option to scalability based on requirement to deal with emergency situation like disease outbreak, pandemic etc.
Since its inception, SARATHI 104 has received around 20.3 million inbound calls and made around 4.3 million outbound calls.